Frequently Asked Questions
Everything you need to know about your Ashley Black Guru shopping experience.
How long will it take for my order to arrive?
Domestic orders typically ship within 1-2 business days and arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How can I track my package once it has shipped?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your clothing items true to size?
Most of our items are true to size. We recommend checking the detailed size guide located on each product page to ensure the perfect fit for your body type.